Frequently asked questions
What's the difference between the editions?
Basic covers the core guide — top attractions, stays, food and culture. Basic Plus expands the attractions, stays and restaurant coverage. Premium adds a full 14-day Cape Town-to-Kruger itinerary, budget templates, a packing checklist and a phrasebook. Interactive adds audio pronunciation, a clickable festivals map, our Local Heroes directory of vetted local guides, sustainability ratings, and a chapter of local legends.
What's the difference between Digital, Print and Bundle?
Digital is a PDF + EPUB delivered to your inbox within minutes of purchase. Print is a physical paperback shipped to you. Bundle gets you both, at a discount versus buying them separately.
How long does delivery take?
Digital editions arrive by email within minutes — check your spam folder if it's been more than 30 minutes. Printed editions are delivered within 2–7 business days of order confirmation, depending on your location within South Africa.
Can I get a refund?
Yes — digital editions are refundable within 14 days if the file is faulty or not as described. Printed editions can be returned within 14 days of delivery, unused and in resellable condition. Full details are on our Refund Policy.
Do you ship internationally?
Yes, though international shipping may take longer than domestic delivery — contact us before ordering if you'd like a specific estimate for your country.
Is my payment secure?
Yes. Payments are processed securely through Paystack. We never see or store your full card details.